Stafford, Va., April 3, 2018 – TrustComm Inc., the premier small-business provider of secure satellite communications solutions to commercial and government organizations, announced it has transitioned its quality-management system (QMS) from ISO 9001:2008 to ISO 9001:2015.
The updated ISO certification demonstrates TrustComm’s dedication to uphold the highest industry standards and provide the highest quality service for government and enterprise customers. TrustComm believes in continuous customer service improvements and innovative internal processes. The new quality-management system creates a new standard emphasizing value for TrustComm and its customers. Top-level management participations and commitment to ISO is part of the focus for the 2015 ISO standards. These standards expanded TrustComm’s focus to ensure accountability at all levels of the organization and facilitates the transition of company goals into tactical action plans.
“This certification is a cornerstone of our ongoing efforts to provide our customers with the highest-quality products and services available,” said TrustComm CEO Bob Roe. “As we expand our facilities, we focus on continuous improvements for customer service – while upholding stringent standards for product quality, efficiency and performance. This focus enables us to provide service and value that outperforms our competition.”
Roe concluded, “In today’s competitive environment, particularly in the small-business sector, companies that are ISO certified have an advantage by demonstrating independent assurance of meeting quality-management standards.”
ISO 9001 is the international standard specifying requirements for a quality management system. Organizations use the standard to demonstrate ability to consistently provide products and services to meet or exceed customer satisfaction, performance, and regulatory requirements.
Founded in 1999, TrustComm is the premier global provider of secure, innovative, commercial satellite communications applications solutions for Land, Sea and Air. TrustComm provides reliable and managed secure networks, broadband internet, VoIP, video; wireless and terrestrial communication services for the energy, enterprise and government industries. TrustComm also provides services for disaster recovery agencies. With our global network, engineering expertise, 24-7-365 Managed Services Operations Center, and owned infrastructure at the highly secure Ellington Field Joint Reserve Base in Houston, TrustComm exceeds the security and reliability standards of its clients. For more information, please visit www.trustcomm.com.